POLICIES

Return Policy:

  • Items must be unworn, in their original packaging, and accompanied by the receipt.
  • Customers are responsible for return shipping costs unless the item is defective or there was a mistake in the order.
  • Refunds will be processed promptly once the returned items are received and inspected.

    Shipping Policy:
  • With a pre order give us 8 to 25 buisiness days to process your order.
  • Orders within the Netherlands typically take 5 - 10 business days for delivery, while international orders may vary.
  • Shipping fees are calculated based on the destination and weight of the package.
  • Customers will receive tracking information once their order is shipped.

    Privacy Policy:
  • We respect the privacy of our customers and only collect necessary information for order processing and communication.
  • Personal information is securely stored and will not be shared with third parties without consent.
  • Customers can request their personal data to be deleted from our records at any time.

    Quality Guarantee:
  • We take pride in the quality of our products. If you receive a defective item, please contact us immediately.
  • Defective items will be replaced or refunded at no additional cost to the customer.

    Customer Service:
  • Our customer service team is available to assist with any inquiries or concerns.
  • Contact information and response times are provided on our website.

    Payment and Security:
  • We offer secure payment options to protect customer financial information.
  • Payment details are encrypted to ensure a safe shopping experience.

    Terms and Conditions:
  • Customers are encouraged to review our terms and conditions for a comprehensive understanding of our policies and practices.